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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping policy

Thank you for shopping with us! We are committed to delivering your order in a timely and efficient manner.

Shipping Methods and Times

We offer several shipping options, including standard, expedited. Shipping times may vary depending on your location and the shipping method you choose. We aim to process and ship all orders within 5 business days, excluding weekends and holidays.

Shipping Costs

Shipping costs are calculated based on the shipping method you select, the weight of the items in your order, and your shipping address. You can view the estimated shipping costs during checkout before you confirm your order.

International Shipping

We currently offer international shipping to select countries. Please note that international shipping may incur additional fees, such as customs duties and taxes, which are the responsibility of the buyer. International shipping times may also vary based on your location and local customs regulations.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the tracking number provided in the email. Please note that it may take up to 24 hours for the tracking information to update.

Shipping Address

Please ensure that the shipping address you provide during checkout is correct and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

Delivery Issues

If your order is delayed or lost in transit, please contact us at [email protected] so we can assist you. Please note that we are not responsible for orders lost or stolen after delivery is confirmed by the carrier.

Thank you for choosing our store for your shopping needs. If you have any questions or concerns about our shipping policy, please contact us at [email protected]

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